FAQ
How long will my order take to arrive?
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times may take 1-4 weeks from the time of purchase to shipping your order worldwide unless is specified in the product description. Sometimes we have special sales with priority shipping e.g. 5-10 days shipping. Shipping times can be found in the product description too.
How does shipping work?
Novel Invention works with global merchants and handmade artisans in order to provide you with the best prices and the most awesome products. This means your order is shipped from all over the world.
Because we ship directly from our partners manufacture countries, your item may take 1-4 weeks to arrive. If you buy different items, you're very likely to receive more than one package.
We provide tracking number for all your order so you can check your order status at any time.
How can I return an item?
Please read our Return Policy HERE. If you need further assistance, please send us an email at novelinventionusa@gmail.com
How long will it take for you to reply to my message?
We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hours, especially on weekends and holidays.
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times may take 1-4 weeks from the time of purchase to shipping your order worldwide unless is specified in the product description. Sometimes we have special sales with priority shipping e.g. 5-10 days shipping. Shipping times can be found in the product description too.
How does shipping work?
Novel Invention works with global merchants and handmade artisans in order to provide you with the best prices and the most awesome products. This means your order is shipped from all over the world.
Because we ship directly from our partners manufacture countries, your item may take 1-4 weeks to arrive. If you buy different items, you're very likely to receive more than one package.
We provide tracking number for all your order so you can check your order status at any time.
How can I return an item?
Please read our Return Policy HERE. If you need further assistance, please send us an email at novelinventionusa@gmail.com
How long will it take for you to reply to my message?
We do our best to respond to inquiries within 1-3 hours, but please allow up to 24 hours, especially on weekends and holidays.